Please be aware of scammers spoofing our phone number and impersonating Capitol Federal® employees. According to multiple reports, the scammers are calling customers asking for their username and password for online banking.
Make sure to never give your personal or bank information in response to a request you didn't expect and always be alert. As a reminder, Capitol Federal® will never call, text, or email you asking for your usernames or passwords, PIN, debit card numbers, or any security codes.
If you feel you have provided information to someone in error or as part of this scam, please call 1-888-822-7333 to report the messages.
For more tips on how to spot scams and keep yourself safe, check out the additional blogs below.
5 Tips to Avoid Potential Scams
Here are 5 tips you can follow to help protect yourself from potential scams.
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Learn to Spot The 'Grandparent Scam'
Scammers are always trying to find their next victim, and grandparents are no exception. Cybercriminals trick grandparents by pretending to be their grandchild in trouble. They use this scam to get money from the grandparents. Here are a few elements of the Grandparent Scam to be aware of.
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Safeguard Your Name. Fight Against Identity Theft.
Information on how to prevent identity theft, or should you become a victim, what you can do to resolve the issue and protect your good name.
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