Capitol Federal® has officially partnered with Zelle® to make sending money to people you trust fast, easy, and safe. Whether it's using a P2P platform in an app or within your financial institutions banking experience, it's important to safeguard your personal information.
Here are 5 tips you can follow to help protect yourself from potential scams.
1. Beware of Phishing Scams
As technology is improving, scammers are getting smarter. That means you need to keep your eyes out for their phishing tricks. A typical scam starts by you receiving an unexpected call, email or text that seems to be coming from your financial institution. If you receive one of these and it doesn’t feel right, don’t click on anything. A good option from there is to call your bank using a phone number you know is theirs and ask them to look into your account activity.
2. Only Send Money to People You Know and Trust – Treat Zelle® Payments Like Cash
Think of sending money through Zelle® as giving people cash. You wouldn't give money to someone you don't know. Once a Zelle® payment is sent there is no way to cancel that transaction if the recipient is already enrolled. Because of that, only send money to friends, family, and others that are trusted.
3. Confirm Your Recipient’s Contact Info
Check that you have the correct U.S. mobile number or email address that you are sending money to. After entering the details and making the payment, the transaction will be approved.
4. Keep Your Phone Number and Email Up to Date
Zelle® uses U.S. mobile numbers and email addresses to securely send money between people you trust. To make sure your money goes to the right place, update your phone number and email address. Double check to be confident.
5. Use a Strong Password for Online Banking
Setting up a unique and strong password that only you know for your online banking is important. This adds an extra level of security to keeping you and your money safe.