Heather Nguyen - Account Manager

I’m excited to join the team at Capitol Federal Insurance™, having over five years of experience in the insurance industry along with a strong foundation in customer service, communications, and client relationship building. My career path, including five years as a realtor and nearly 15 years in the service industry, has shaped my ability to connect with people, anticipate needs, and deliver exceptional customer service. I take pride in cultivating lasting client relationships and creating positive, personalized experiences that build trust and loyalty.

Born and raised in Wichita, I value community and connection both professionally and personally. Outside of work, I enjoy the warmer seasons, traveling, and dreaming about future trips to Bora Bora and Italy. I’m also an avid animal lover with an 80-pound “lap dog” and two rescue cats I bottle-fed myself. While my two children are grown, I still happily spoil my “grand-pets” just the same. My taste in movies ranges from suspenseful thrillers to well-produced musicals, reflecting my appreciation for both excitement and creativity.