Please be aware of scammers spoofing our phone number and impersonating Capitol Federal employees. According to multiple reports, the scammers are calling customers trying to get them to verify transactions on their accounts and informing the customer the only way to resolve the issue is to give out their personal information (e.g., bank login credentials). Another report stated that the scammer told the customer they were going to receive a deposit and that they needed to withdrawal that money once it hit their account, at which point, the customer reached out to Capitol Federal staff informing them instead. 

Make sure to never give your personal or bank information out in response to a request you didn't expect and always be alert. As a reminder, Capitol Federal® will never request your account number or debit card number to verify your identity. Requests of these types are a scam.

If you feel you have provided information to someone in error, please call 1-888-822-7333.