Billy Skrobacz Jr. joined Capitol Federal® as Chief Strategy Officer in July of 2021 after finishing his MBA from The University of Virginia’s Darden School of Business. Starting with amassing experience with Capitol Federal customers while working throughout the Bank’s branch system, he then continued by moving through various departments within the organization helping to implement efficiencies and drive growth within the Bank's lending and business development efforts, while also familiarizing himself with the Bank’s regulatory environment. Prior to his time at the Bank, he worked for Nuvasive Inc. from 2013-2021 in a Regional Sales and Operations Management capacity.  Billy was promoted in 2023 to Chief Retail Operations Officer.