Available 24/7, 365

A simple phone call to 1-888-8CAPFED grants you fast, easy, secure access to your accounts – at any time.

• Check your accounts and up-to-date rates
• Transfer funds

How it Works:

• Call 1-888-8-CAPFED or 1-800-432-2926 (toll-free nationwide)
• Follow the introductory message (you will be prompted with main menu options)
• To return to the previous menu, dial 9
• To speak with a customer service representative, dial 0

Main Menu Options:

1. Self Service Options
   1. Account Information
   2. Transfer of Funds (only allowed between accounts listed on telephone banking)
   3. Visa Debit or Passcard Options
      1. Card Activation
      2. Card Deactivation
      3. Change PIN (Personal Identification Number)
2. Rate Information
3. For Branch Locations, hours or routing number