get answers to your mobile banking questions

What is Capitol Federal® Mobile Banking?
CapFed® Mobile Banking is a service available for your mobile phone. Mobile Banking gives you complete and immediate access to your accounts when a computer isn’t handy, using the same 128-bit SSL encryption for security.  Use your mobile phone to check account balances, pay bills, transfer funds, find your nearest CapFed branch and ATMs and make mobile deposits using the camera on your smartphone. Fees apply for certain Mobile Banking features. View applicable mobile banking fees in the True Blue Online® Terms and Conditions.

How much does it cost to use Mobile Banking?
We do not charge a fee to access your Capitol Federal accounts by mobile web or to download and use the mobile app. For text banking and text alerts, standard messaging and data rates may apply from your mobile carrier. Fees apply for certain Mobile Banking features. View applicable mobile banking fees in the True Blue Online Terms and Conditions. 

How do I get Mobile Banking on my phone?
Simply search for Capitol Federal at your device app store (App Store or Google Play) or enroll on True Blue Online.  
Here is what you will need:

• Enroll in True Blue Online
• A smartphone (iOS or Android) or a web-enabled device (mobile browser). (Message and data rates may apply. Check with your mobile service provider for details.)

Can different customers use CapFed Mobile Banking on the same device?
To ensure a high level of security, CapFed Mobile Banking will recognize only one user profile per device.

What happens when I reset my password in True Blue Online?
All password and security question changes made in True Blue Online are automatically applied to CapFed Mobile Banking.