For Businesses
Busy periods can bring higher transaction volume and unfamiliar requests. These general considerations may help business owners stay alert and informed.
Payment readiness
- Be aware that busy days often involve faster decision‑making and higher payment activity
- Consider reviewing who is authorized to initiate or approve payments ahead of peak periods
- Make sure business owners and key decision‑makers know how to quickly access account information if questions arise
Fraud awareness
- Be cautious of unexpected or urgent payment requests
- Verify changes to payment instructions using a trusted contact method
- Watch for requests that seem unusual or attempt to bypass normal review
- Monitor account activity more closely during high‑traffic periods
For Individuals
High‑traffic periods and large events can also increase fraud attempts aimed at individuals.
Stay alert
- Be cautious of unsolicited messages asking for payment or personal information
- Avoid clicking links or responding to unexpected texts or emails
- Take a moment to verify requests that create pressure or urgency
Protect your accounts
- Monitor account activity regularly
- Report suspicious transactions promptly
- Use strong, unique passwords and keep login credentials private
Trust Your Instincts
Whether for a business or personal account, fraud often relies on urgency and distraction. Slowing down and asking questions can help prevent costly mistakes.
Capitol Federal® is committed to helping customers stay informed about payment awareness and fraud risks. Learn more about how to protect yourself.
