A Message from Capitol Federal®


ECONOMIC IMPACT PAYMENTS 

Many Americans will soon receive the Economic Impact Payment from the recently passed American Rescue Plan. Payments made by direct deposit are expected to arrive soon. These payments will be directly deposited into the bank account you used to receive your tax refund. If you have filed taxes and received an ACH direct deposit, you do not need to take any action. 
 
Visit the IRS website for more info here: https://www.irs.gov/coronavirus/economic-impact-payments
 
If you don’t usually file taxes, the IRS established a web form for you to update your bank information to ensure you receive the funds by ACH direct deposit. Here is the form: https://www.freefilefillableforms.com/#/fd/EconomicImpactPayment 
 
Before completing the form, remember these tips: 
 
• You will need to provide bank account and other confidential information.
• To find this information, you can view mailed monthly statements, your issued bank checks, or your eStatement within True Blue Online® banking (check the documents tab). 
• Capitol Federal’s routing number is 301171285. 
• For your security, we WILL NOT disclose account numbers over the phone. 
• When setting up an ACH direct deposit, you must correctly enter the account type. Please verify the account type is a Checking account (including Money Market) or Savings account before completing the form. 
 
For more information about Economic Impact Payments, visit irs.gov/coronavirus.


January 29, 2021

Welcome back! Beginning February 1st, we’re excited to open our doors once again and welcome you back inside all CapFed® branch locations.

In keeping with state and local mandates, masks will be required to be worn by all customers inside the branch lobbies, but we may ask you to remove it momentarily so we can positively identify you during your transaction.

To help limit the number of customers in the branch at one time, we do ask that you only bring individuals necessary for completing your transaction inside when you visit, and social distancing will be practiced inside all lobbies.

As always, you may continue to use the drive-thru lanes, True Blue Online® banking and Mobile Banking services for your banking needs.

Thank you for being a part of our True Blue® family, and we look forward to seeing you!


 

LOAN PAYMENT ASSISTANCE INFORMATION

We are committed to helping our customers during this time through loan payment assistance programs.

If you are requesting payment assistance for a residential mortgage loan, please visit our Mortgage Payment Assistance page.

If you are requesting payment assistance for a small business or commercial loan, please visit our Small Business and Commercial Loan Payment Assistance page. 

And, if you are requesting payment assistance for a consumer installment loan or an Execuline home equity line of credit, please visit our Consumer Installment Loan and Execuline Payment Assistance page.