00:00:13:13 - 00:00:14:08 Hi, my name 00:00:14:08 - 00:00:17:23 is Natalie McGill and I am with Capital Agency Insurance. 00:00:18:02 - 00:00:21:18 I am here today with my colleague Brian Rauber and we are here to answer 00:00:21:22 - 00:00:25:17 some frequently asked questions about the agency about insurance, 00:00:25:17 - 00:00:28:04 and we're really excited to get into those. 00:00:28:04 - 00:00:32:07 So our next question is if a person is thinking about starting a business. 00:00:32:14 - 00:00:36:07 What's the most important thing that they should be thinking about insurance wise? 00:00:37:22 - 00:00:40:07 That's a great question. 00:00:40:07 - 00:00:43:21 I'll say, you know, start the conversation early with your agent. 00:00:44:06 - 00:00:45:19 Oftentimes, you know, when I'm 00:00:45:19 - 00:00:48:19 when I'm working with with new businesses, new start ups. 00:00:49:16 - 00:00:52:16 Insurance is one of their last considerations. 00:00:53:18 - 00:00:56:12 As an industry, and I think we've oversold, 00:00:56:12 - 00:00:59:12 you know, give us 15 minutes, we'll find coverage for you. 00:00:59:15 - 00:01:01:22 That's not realistic. 00:01:01:22 - 00:01:06:00 In in business and commercial insurance, it can take some time. 00:01:06:00 - 00:01:08:01 And it's an important conversation. 00:01:08:01 - 00:01:11:15 Like, I need to get to know about your business, 00:01:11:15 - 00:01:15:00 what you do, what matters to you, what do you need to protect? 00:01:15:20 - 00:01:18:20 In the conversation, we'll get into, you know. 00:01:18:20 - 00:01:20:10 Yes, you're new, but do you have employees? 00:01:20:10 - 00:01:21:13 Do you need work comp? 00:01:22:21 - 00:01:24:15 So it's it's 00:01:24:15 - 00:01:28:07 a more intensive process than than buying auto and home insurance. 00:01:28:08 - 00:01:31:09 So my best advice is start the conversation early. 00:01:31:23 - 00:01:35:13 And, you know, if I'm very excited about starting 00:01:35:13 - 00:01:39:03 my rooftop power washing swim throwing business, 00:01:39:23 - 00:01:44:04 I should probably have some sort of idea of what it's going to cost to insure that, 00:01:44:22 - 00:01:47:22 before I, you know, pump a bunch of money into my website. 00:01:48:10 - 00:01:49:09 Yeah. Yeah, absolutely. 00:01:49:09 - 00:01:51:08 That's that's going to be a pricey one. Yes. 00:01:51:08 - 00:01:51:17 Yeah. 00:01:51:17 - 00:01:54:17 I'll rethink it. 00:01:54:21 - 00:01:57:07 We do have another video question. 00:01:57:07 - 00:01:59:12 This one is from Haley. 00:01:59:12 - 00:02:01:01 Hey. Capitol Agency. 00:02:01:01 - 00:02:04:19 I was wondering if my car is damaged by a house fire while it's in the garage. 00:02:04:21 - 00:02:08:03 Is it covered under my homeowner's insurance or my car insurance? 00:02:10:09 - 00:02:12:02 This is a chicken or the egg question? 00:02:12:02 - 00:02:13:17 Yeah. And I'm going to lob it over to you. 00:02:13:17 - 00:02:15:16 I'm going to give it a yes. Yeah. 00:02:16:17 - 00:02:18:17 That's going to be two claims. 00:02:18:17 - 00:02:21:07 Unfortunately, your homeowner's policy 00:02:21:07 - 00:02:25:10 does not cover licensed, licensed vehicles. 00:02:25:13 - 00:02:28:20 So your, your auto policy, the comprehensive coverage 00:02:28:20 - 00:02:31:10 would be responsible for, 00:02:31:10 - 00:02:33:21 most likely you're replacing, not repairing, 00:02:33:21 - 00:02:36:16 the vehicle and your homeowner's policy. 00:02:36:16 - 00:02:39:05 That would cover the damage to the house. 00:02:39:05 - 00:02:41:03 I can't answer that any more perfectly than you did. 00:02:41:03 - 00:02:42:18 So say it again. Louder. 00:02:42:18 - 00:02:45:18 It was perfect. 00:02:46:09 - 00:02:46:18 Okay. 00:02:46:18 - 00:02:49:18 This is a fun question, and I've thought a lot about it. 00:02:50:04 - 00:02:52:12 So I'm going to put the poses to you on the fly. 00:02:52:12 - 00:02:53:12 Okay, great. 00:02:53:12 - 00:02:56:12 If you were making a movie about insurance, 00:02:56:18 - 00:02:59:17 what would the title be? 00:03:00:00 - 00:03:03:00 Oh, I don't have to. 00:03:03:00 - 00:03:05:11 I'm going to give you. Please do. 00:03:05:11 - 00:03:07:03 You indemnify me. 00:03:07:03 - 00:03:07:20 Oh my gosh. 00:03:07:20 - 00:03:10:16 Maybe it's more of a line. Yeah, exactly. 00:03:10:16 - 00:03:12:11 Oh, that's. 00:03:12:11 - 00:03:14:20 I'm stumped. I've got nothing. It's tragic. 00:03:14:20 - 00:03:15:23 Oh, okay. 00:03:15:23 - 00:03:18:19 We unfortunately have another video question. 00:03:18:19 - 00:03:20:13 This one is coming to us from Taylor. 00:03:23:01 - 00:03:23:14 If I have an 00:03:23:14 - 00:03:26:20 insurance claim, can Capitol Agency handle this, or would 00:03:26:20 - 00:03:30:04 I need to go straight to my insurance carrier that my policy is with? 00:03:31:01 - 00:03:33:01 No, that is an excellent question, because I think 00:03:33:01 - 00:03:36:00 that is sort of a confusing process. 00:03:36:00 - 00:03:37:14 I'm going to start with my answer. 00:03:37:14 - 00:03:38:22 Please do. 00:03:38:22 - 00:03:42:07 So generally speaking, you can call us if you have questions. 00:03:42:07 - 00:03:44:14 So if something has happened and you're not in immediate danger, 00:03:44:14 - 00:03:46:19 you're not, you know, on the side of the road with a wrecked car 00:03:46:19 - 00:03:49:23 or standing and, you know, a pile of ashes that used to be your home. 00:03:51:20 - 00:03:53:08 Call us. 00:03:53:08 - 00:03:56:19 We can help you get the ball rolling with your claim, but ultimately, 00:03:57:08 - 00:03:59:23 the claim is filed with your with your carrier. 00:03:59:23 - 00:04:04:17 So, we will help you get to, your carrier and get the ball rolling, 00:04:05:01 - 00:04:06:05 with the filing process. 00:04:06:05 - 00:04:08:03 But they want to speak to you directly. 00:04:08:03 - 00:04:08:22 Yeah, absolutely. 00:04:08:22 - 00:04:12:04 And in just a hammer, that home a little more. 00:04:12:12 - 00:04:15:02 We would like to be on the front end of that conversation. 00:04:16:14 - 00:04:18:16 You know, to make sure it's worth filing the claim. 00:04:18:16 - 00:04:20:15 Do you remember what your deductible is? 00:04:20:15 - 00:04:24:03 If you know, if it's a claim on your home and you have a $5,000 deductible, 00:04:24:22 - 00:04:29:01 you know, let's get an idea of of what the damage is before we file a claim. 00:04:29:15 - 00:04:32:12 It's unfortunate, but in an industry, 00:04:32:12 - 00:04:35:22 the number of claims you file, whether they're paid or not, it matters. 00:04:36:00 - 00:04:36:04 Yeah. 00:04:36:04 - 00:04:40:08 So yeah, engage us in the conversation of should I file a claim? 00:04:40:09 - 00:04:44:22 And then ultimately if you do, you know, it it it makes the process 00:04:45:02 - 00:04:47:22 more seamless if you filed the claim directly with the carrier. 00:04:47:22 - 00:04:50:15 Yeah, exactly. 00:04:50:15 - 00:04:54:11 Now, this is a, fun question again. 00:04:55:02 - 00:04:59:12 And I this is one of the the questions that makes me a super insurance nerd. 00:05:00:18 - 00:05:03:08 What is the coolest thing that you've ever written a policy for? 00:05:03:08 - 00:05:06:09 Or, like, the wackiest thing I'm going to have to say it was a goat farmer 00:05:06:16 - 00:05:11:09 who, rented his goats out, to folks that needed their, 00:05:11:16 - 00:05:15:07 yards or our property, trimmed down. 00:05:16:08 - 00:05:17:11 They would rent the goats. 00:05:17:11 - 00:05:20:05 They would come eat the, tall grass. 00:05:20:05 - 00:05:22:08 Oh, I, I need more information. 00:05:22:08 - 00:05:25:19 I need to rent a goat unit if I've got a guy. 00:05:25:20 - 00:05:28:00 Okay, if you want to rent a goat, are they, like the goat? 00:05:28:00 - 00:05:28:21 The yoga goats? 00:05:28:21 - 00:05:31:09 No, they they know, but we don't. 00:05:31:09 - 00:05:33:08 We're insuring the goats. We don't want the goats touching you. 00:05:33:08 - 00:05:35:10 We want them eating the grass. Okay. 00:05:35:10 - 00:05:37:08 All right. 00:05:37:08 - 00:05:40:23 So I have, example of, like, one of the weirder things, or, 00:05:40:23 - 00:05:43:23 but I guess, claim stories from an insurance situation. 00:05:43:23 - 00:05:45:20 So customer has, 00:05:47:04 - 00:05:48:21 a wine collection, 00:05:48:21 - 00:05:53:02 a very large wine collection that they neglected to tell us about. 00:05:53:18 - 00:05:56:18 This is million years ago. 00:05:56:18 - 00:05:59:07 Earthquake happens, 00:05:59:07 - 00:06:02:07 wine falls out, is everywhere. 00:06:03:10 - 00:06:07:20 It was a whole, like, ball of wax trying to figure out 00:06:07:20 - 00:06:11:05 how there was coverage for this wine collection. 00:06:11:05 - 00:06:12:00 Yeah. 00:06:12:00 - 00:06:15:09 And fortunately, they had this, like, the Cadillac of insurance policies. 00:06:15:09 - 00:06:17:02 And there was like, a special clause written in 00:06:17:02 - 00:06:20:22 and some of their more expensive, rare bottles of wine were covered. 00:06:21:03 - 00:06:21:20 Yeah. 00:06:21:20 - 00:06:25:13 But I'm wondering, like, if you if you drink, like, half of one that can you. 00:06:26:10 - 00:06:29:01 I'm going to say no, I would have like to help mitigate that loss. 00:06:29:01 - 00:06:31:05 Right. I 00:06:31:05 - 00:06:34:05 it would have been a fun one. Yes. 00:06:34:12 - 00:06:37:12 We do have a few more video questions that came in. 00:06:37:17 - 00:06:40:09 The first one we're going to hear is, from Faith. 00:06:42:05 - 00:06:42:17 I'm new to 00:06:42:17 - 00:06:45:19 this whole insurance thing, and I'm just starting out my career 00:06:45:19 - 00:06:46:11 and wanted to know 00:06:46:11 - 00:06:50:05 if I should get life insurance and how do I make sure my car is covered 00:06:50:05 - 00:06:53:05 and how do I get involved in the whole thing? 00:06:54:16 - 00:06:56:07 That's a really good question, faith. 00:06:56:07 - 00:06:58:11 Bryan, how would you help her? 00:06:58:11 - 00:06:59:23 The whole thing. 00:06:59:23 - 00:07:02:04 I'm I'll start with this. 00:07:02:04 - 00:07:03:04 With life insurance. 00:07:03:04 - 00:07:06:19 I think it's important, to get it at a young age for a few reasons. 00:07:07:13 - 00:07:11:05 One, you know, when you're younger, you're you're naturally healthier. 00:07:12:00 - 00:07:15:20 It's going to be, less expensive to get life insurance at that time. 00:07:17:14 - 00:07:18:20 And, you know, a 00:07:18:20 - 00:07:21:20 lot of folks will say, well, I have life insurance through my employer. 00:07:21:21 - 00:07:25:12 If you change employment, that policy doesn't go with you. 00:07:25:12 - 00:07:26:20 So it's very important 00:07:26:20 - 00:07:30:07 to get your own life insurance policy that that is, portable. 00:07:30:07 - 00:07:31:23 And you can 00:07:31:23 - 00:07:35:15 keep as long as the term of the policy or for, for your entire life. Yep. 00:07:36:02 - 00:07:39:02 And on her auto policy question, how would you handle that? 00:07:39:13 - 00:07:40:12 Well, that's 00:07:41:11 - 00:07:44:14 like, I guess in my world, auto's so easy. 00:07:45:15 - 00:07:49:16 Let's just have a conversation and it's very quick to get a quote, 00:07:49:19 - 00:07:53:08 you know, find out, the vehicles you have and just a few questions, 00:07:53:08 - 00:07:57:06 and we can tailor a policy that that works, for her. 00:07:57:09 - 00:07:58:20 Yeah. 00:07:58:20 - 00:08:01:12 I think, when young people are first starting out and, 00:08:01:12 - 00:08:03:07 you know, they're looking at vehicles, 00:08:03:07 - 00:08:06:07 you know, maybe it's their first vehicle purchase away from mom and dad. 00:08:07:07 - 00:08:11:06 Having an agent involved in that purchase conversation is really important 00:08:11:12 - 00:08:16:11 because sometimes insuring specific vehicles is really expensive. 00:08:16:20 - 00:08:19:15 And you wouldn't have thought, like, I remember, 00:08:19:15 - 00:08:23:05 early 2000, when Dodge Chargers were a big thing. 00:08:24:00 - 00:08:26:18 It seemed like every household was buying their young kids 00:08:26:18 - 00:08:29:21 these Dodge Chargers, and they are so expensive to insure. 00:08:31:05 - 00:08:32:19 It's there's a lot of considerations 00:08:32:19 - 00:08:37:02 that go into how they process things, but it's sometimes shocking. 00:08:37:06 - 00:08:37:12 Yeah. 00:08:37:12 - 00:08:42:00 And to your point, it it's important to have an agent that you can work with. 00:08:42:00 - 00:08:46:12 I know a lot of, carriers are encouraging online purchases, but, 00:08:46:19 - 00:08:50:13 you know, if you're new to insurance and you don't know what you don't 00:08:50:13 - 00:08:53:13 know, so, you know, every policy has limits. 00:08:53:18 - 00:08:57:01 Like, do you know what those limits should be for your situation? 00:08:58:23 - 00:09:02:00 It's a conversation that you should have with an agent. 00:09:02:00 - 00:09:05:01 And, I hope we're the agent you pick. Yeah. 00:09:05:14 - 00:09:09:04 And they're, you know, talking point on that is the whole TikTok craze with, 00:09:09:10 - 00:09:13:19 you know, certain makes of vehicles, you know, teaching people how to steal them. 00:09:14:03 - 00:09:16:13 You know, we had carriers that shut down writing 00:09:16:13 - 00:09:19:22 those particular vehicles completely because of that trend. 00:09:20:16 - 00:09:22:11 So, you know, people were buying these cars 00:09:22:11 - 00:09:23:23 and they'd give us a call for quotes. 00:09:23:23 - 00:09:26:07 And it was like, well, I'm we have all of your insurance, 00:09:26:07 - 00:09:29:04 but we cannot write this vehicle like, we're not allowed to write it. 00:09:29:04 - 00:09:31:10 Yeah, yeah. They've, we've we've got the policy. 00:09:31:10 - 00:09:33:12 They've already made the purchase. It's too late. 00:09:33:12 - 00:09:34:15 Yeah. You know, now we're stuck. 00:09:34:15 - 00:09:36:11 We've got to potentially move 00:09:36:11 - 00:09:40:09 their entire account to another carrier that may be more expensive solely 00:09:40:09 - 00:09:44:03 because they bought a car that their current carrier won't take. 00:09:44:03 - 00:09:46:18 Yeah. So just another reason to delete TikTok. 00:09:48:02 - 00:09:49:02 Yes, please. 00:09:49:02 - 00:09:50:23 Right. 00:09:50:23 - 00:09:53:23 We have another video question, and this one is from Stephanie. 00:09:54:23 - 00:09:56:02 Hey. Capitolagency. 00:09:56:02 - 00:09:57:06 I know there are a lot of options 00:09:57:06 - 00:10:00:19 out there for life insurance, but what about for these living things? 00:10:01:02 - 00:10:02:10 Are there any insurance options 00:10:02:10 - 00:10:05:10 to help protect my plants from my tendency to overwater? 00:10:06:23 - 00:10:08:19 So this is like 00:10:08:19 - 00:10:11:19 a really fun, multi-pronged question. 00:10:12:15 - 00:10:15:15 First off, no, let's just say 00:10:15:21 - 00:10:18:20 sorry, Stephanie, there's there's no coverage for your, 00:10:18:20 - 00:10:21:20 your plant murder. 00:10:21:23 - 00:10:23:16 But, but 00:10:23:16 - 00:10:26:16 we can find coverage for other things that you, 00:10:27:00 - 00:10:30:00 you also maybe love, like, your pets. 00:10:31:06 - 00:10:34:06 We do have some pet insurance options. 00:10:34:12 - 00:10:36:12 We we can do health insurance. 00:10:36:12 - 00:10:40:05 Like, I don't know, maybe you love your children and your plants. 00:10:40:12 - 00:10:43:09 I you got me. 00:10:43:09 - 00:10:47:10 And also, you know, if you're negligently 00:10:48:12 - 00:10:51:12 overwatering your plant to death, 00:10:51:15 - 00:10:56:02 even if there were plant insurance, it wouldn't be, I don't know. 00:10:56:05 - 00:10:58:11 Yeah, there's a negligence portion in there. 00:10:58:11 - 00:11:00:04 It feels more like a cry for help. To me. 00:11:00:04 - 00:11:01:13 It does? Yeah. 00:11:01:13 - 00:11:02:20 Plant attorneys of the world. 00:11:02:20 - 00:11:04:07 Please wait and see. 00:11:04:07 - 00:11:06:21 Stephanie. Yes. 00:11:06:21 - 00:11:08:23 Thank you, everyone who wrote in with your questions. 00:11:08:23 - 00:11:12:02 And, thank you, Brian, for sitting down with me to answer them. 00:11:12:09 - 00:11:15:08 Well, thank you, and we appreciate the audience. 00:11:15:08 - 00:11:18:08 We know that insurance is an important personal decision. 00:11:18:20 - 00:11:22:00 But we at Capitol Agency Insurance would like to be your insurance partners. 00:11:22:08 - 00:11:24:08 You can reach us, pretty much anywhere. 00:11:24:08 - 00:11:25:18 You can find Capitol Federal. 00:11:25:18 - 00:11:27:11 You can stop into your local branch. 00:11:27:11 - 00:11:32:02 You can give our 800 number a call or find us on the website, or on social. 00:11:32:02 - 00:11:33:19 Or you can click on the links below.