Enroll Help

You can only enroll once per individual (requires a unique Social Security Number).

1. Click the link provided.

2. Review the Terms and Conditions for True Blue Online and if you agree to the terms, select Accept.

True Blue Online® - Review the Terms and ConditionsTrue Blue Online® - Review the Terms and Conditions

3. Enter your Social Security Number without spaces or special characters.

4. Enter your PIN (the same code you use at the ATM or teller window).

5. Select Continue.

True Blue Online® - Enter SSN and PINTrue Blue Online® - Enter SSN and PIN

6. Enter a User ID and Password which you will use whenever you logon to True Blue Online. Refer to the instructions provided on the enrollment page for User ID and Password requirements.

7. Select Continue.

True Blue Online® - Enter a user ID and passwordTrue Blue Online® - Enter a user ID and password

Security Question Setup:

It is very important to complete this screen with information that is easily remembered by you, but is difficult for someone else to guess or to discover.

In each of the Question / Answer entries, you can select from any of the available questions and supply an answer that is appropriate for you.

The last 6 digits of your social security number along with the first two questions are used as challenge information when you Forget Your Password. This information will allow you to reset your password without requiring contact with Capitol Federal’s Customer Service.

The remaining questions are part of True Blue Online’s security measures that are provided for your security and safety.

When you login with one or more factors that are different from your typical use, you may be asked to respond to one or more of these Challenge Questions. By providing the correct answers, your login will be complete.

True Blue Online® - Security question answersTrue Blue Online® - Security question answers