Telephone Banking

Available 24/7, 365. Capitol Federal® Telephone Banking - available 24/7, 365.

A simple phone call to 1-888-5TRUBLU grants you fast, easy, secure access to your accounts – at any time.

How it Works:

    •   Call 1-888-5TRUBLU or 1-800-432-2926 (toll-free nationwide)
    •   Follow the introductory message (you will be prompted with main menu options)
    •   To return to the previous menu, dial 9
    •   To speak with a customer service representative, dial 0
    •   To end the call, press #

Main Menu Options:

      1.    Account Information
2.    Rate Information
3.    Transfer of Funds (only allowed between accounts listed on telephone banking)
4.    Order Checks
5.    Branch Locations and Hours
6.    Change Personal ID Number
7.    VISA® True Blue® Direct Debit Card Services- Activate Card or Report Stolen/Lost Card
8.    True Blue® Bill Payment